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Question regarding Downloadable product

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  1. Jason

    Padawan
    Joined: Nov '11
    Posts: 5

    offline

    We are starting a digital downloads store, where we want to have attachments on the product and on payment confirmation, the download gets activated on the My Account area.

    Here are some questions , which stuck me on Magento downloadable feature :

    1. On configuration screen, it has a option, STATUS FOR ACTIVATING DOWNLOADS and it only shows PENDING on the drop down. Why is that ? It should show, CONFIRMED in the drop down, right ?

    2. Lets say, we use PayPal or 2checkout for payment gateway, and then someone comes and orders a product. So, it goes to PENDING status automatically ? Do we need to go in and manually CONFIRM them ?

    3. I was just testing to create a downloadable product and I attached on file, but I see its showing as a checkbox option on the frontend. We dont need all such fuss, but our product page needs to be simple product image, text and add to cart button, which when ordered should have that file activated. Why is it showing on frontend ? How do we remove it ? We just dont want to show it.

    4. I tested ordering the downloadable product and went to My account area on frontend. It said, PENDING. Then I went to backend to see ORDERS and on STATUS drop down, again I dont see the other statuses, like CONFIRMED or whatever. So, how do we activate or confirm the order ?

    5. Lets say, we are selling a GAME FILE for 150$ . And we want to offer options for GAME DRIVER for 35$ and GAME OS for 25$ . So, all 3 are files. So, I have to upload all 3 files to the DOWNLOADABLE tab. But I just need the GAME DRIVER + 35$ and GAME OS + 25$ to show as checkbox options. So, that the main product page resembles the main GAME for 150$ and then if the user select any of the option from checkbox, then that price gets changed on the top.

    Currently, if I do that, the 3 file options are getting displayed on the checkbox area.

    What am I missing ?

    Why cant it be like simple products and on ordering, it shows the downloadable file. As simple as that!!

    Posted 6 months ago #
  2. Rick

    Administrator
    Joined: May '10
    Posts: 397

    offline

    Hi Jason,

    From what you're saying .... most of the questions are "Magento" related. I mean I think you always have to confirm the orders manually if you're using PayPal. In the backoffice you have buttons to create Invoce (I think it confirms the order), Hold...

    About the frontend issues I'm guessing it's all about the theme. If you know HTML / CSS you edit the template.

    (Turn on the Magento Path Hints: http://php.quicoto.com/how-to-turn-on-magento-path-hints/ )

    Posted 6 months ago #
  3. Jason

    Padawan
    Joined: Nov '11
    Posts: 5

    offline

    1. So all the stores manually go in and confirm each order ? For example, if we have a store which gets 500 orders a day, we have to manually go and confirm ?

    I dont think so.

    2. We are quite good at Magento template structure and we have coded around 50+ magento templates already. Here the question is specific, since I need to know, why the file is showing on frontend . I can easily remove it, but its a required checkbox. So, its confusing.

    Posted 6 months ago #

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